Search results for "new users"

How do I clear logged on users

…If you need to clear users that are logged in on Class. Simply select the Class Icon, then click on File/Users Logged In Then highlight the user and select Clear. There is a helpsheet (no.HS020) which covers this. Please click on the following link to view or download helpsheet – HS020 Maintenance – Clearing Users and Locked Files.docx…

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How do I set up a new user within Class?

…To create a new user in Class you must have “Administrator” permissions. A new user is set up within the Maintenance/Settings>User Settings. There is a helpsheet (no.SQL015)which covers this. Please click on the following link to view or download helpsheet – SQL015.net Setup new users.doc  …

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How do I create new course bookings?

…Each new tuition master price item that you create within Class should have a course booking line attached. If you happen to add a course item to enrolment and the course booking line is not attached. There is a helpsheet (no.SQL030) which covers this. Please click on the following link to view or download helpsheet – SQL030.net Creating New Courses.doc…

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How do I set up a new school?

…To create a new school in Class go to Maintenance/Settings>Schools There is a helpsheet (no.SQL122) which covers this. Please click on the following link to view or download helpsheet – SQL122.net Setting Up a New School.doc…

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What is a master price list, and how do I add a new item to the price list?

…The master price list is your “Gross Price” items. A master price list item is required for every element in the price list before creating the item within the sub-price list. There is a helpsheet (no.SQL034) which covers this. Please click the following link to view or download helpsheet – SQL034.net Price List – adding items.docx…

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Error Message: -2147220474, Standard User Licence Exceeded. Maximum is ?

…r someone to log out. However, sometimes if a user hasn’t logged out correctly or their computer has crashed it will leave their session logged on. You could ask all users to log out of Class and then select File/Users Logged In. If there are any users showing as logged in but you know they are not, highlight the name and select ‘Clear’. An Administrator of Class will need to carry out the above instructions….

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How do I add updated prices to Class when we have a price increase?

…You do not need to create new price items, you simply go into the existing price item and add the date the new price takes effect from along with the new prices. This could also be used when prices increase during the summer months. There is a helpsheet (no.SQL123) which covers this. Please click on the following link to view or download helpsheet – SQL123.net Price Changes – Master Price List.doc…

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What does the Price Import do?

…prices in Class. Simply output “this year’s” prices to Excel using the Class Price List Export option, update them with the new dates and prices. Then import the updated prices back into Class. This module allows existing prices to be imported. You cannot add new price items to the exported list and then import them. New prices must be added directly within Class via Maintenance/Settings > Maintenance. There is a helpsheet (no.HS227) which covers…

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what is Internal Messaging and how does it work?

…ingle message to be seen within various parts of Class and by a variety of users, there is a much higher level of connectivity and relevance…! When messages are received a simple link will take you directly to the relevant Student, Agent, Family or Teacher. Users can be either tasked to “action” the note, or sent it for “information” only (coloured in blue), making life much easier for the recipient. Additions can be made to the single note and th…

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Error Message: -2147220466, Sql Connection failed.

…If you are the only user experiencing this issue please reboot your PC (Start/Shutdown) to see if this clears the message. However, if all users are experiencing this issue then you will need to arrange a convenient time with all the users to get your Class Server rebooted. If you are still experiencing issues please contact our Support Desk [email protected]

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