A number of agents have the same discount agreement which is different discount rates for certain courses, within Class you would deal with this using the sub-price lists.

There is a helpsheet (no.SQL027) which covers this.  Please click on the following link to view or download helpsheet – SQL027.net Create sub-price list.doc

Commission is when you invoice an agent “gross” and the agent pays you the “gross” value. the Commission is then reserved for payment at a later date.

and

Discount is when you invoice an agent “net” of his discount and he pays you the “net value keeping the “discount” for themselves.

There is a helpsheet (no.SQL009) which covers this.  Please click on the following link to view or download helpsheet – HS009 Agent – Difference between Discount & Commission.docx or please watch the video …

Commission will only be displayed once the final invoice has been produced.  If only the proforma has been produced the commission will not appear.

Also, check the finance screen within the enrolment to make sure there is a value in the commission column.

And lastly, check that the agent has not been set as a Gross agent.

There is a helpsheet (no.HS002) which covers this.  Please click on the following link to view or download helpsheet – HS002 Agent – Commission not included …

To amend the layout of your invoice/credit document, you need to go into the master template document.

There is a helpsheet (no.SQL001) which covers this.  Please click on the following link to view or download helpsheet – SQL001.net Amend Invoice Layout.doc

The Accommodation price items require the creation of two price items (invoice charge and payment rate).  The two price items then need to be linked together.

There is a helpsheet (no. HS161) which covers this.  Please click on the following link to view or download helpsheet – HS161 Price List Maintenance – Accommodation Linking invoice item with payment item.docx or please watch the video below demonstrating this process.