Search results for "users logged in"

How do I clear logged on users

…If you need to clear users that are logged in on Class. Simply select the Class Icon, then click on File/Users Logged In Then highlight the user and select Clear. There is a helpsheet (no.HS020) which covers this. Please click on the following link to view or download helpsheet – HS020 Maintenance – Clearing Users and Locked Files.docx…

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Error Message: -2147220474, Standard User Licence Exceeded. Maximum is ?

…r someone to log out. However, sometimes if a user hasn’t logged out correctly or their computer has crashed it will leave their session logged on. You could ask all users to log out of Class and then select File/Users Logged In. If there are any users showing as logged in but you know they are not, highlight the name and select ‘Clear’. An Administrator of Class will need to carry out the above instructions….

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what is Internal Messaging and how does it work?

…ingle message to be seen within various parts of Class and by a variety of users, there is a much higher level of connectivity and relevance…! When messages are received a simple link will take you directly to the relevant Student, Agent, Family or Teacher. Users can be either tasked to “action” the note, or sent it for “information” only (coloured in blue), making life much easier for the recipient. Additions can be made to the single note and th…

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Error Message: -2147220466, Sql Connection failed.

…If you are the only user experiencing this issue please reboot your PC (Start/Shutdown) to see if this clears the message. However, if all users are experiencing this issue then you will need to arrange a convenient time with all the users to get your Class Server rebooted. If you are still experiencing issues please contact our Support Desk [email protected]

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How do I set up user passwords or change the password if a user has forgotten theirs?

Users with Administrator privileges in Class no longer have to enter the ‘Old Password’ field when changing a user’s password. However, Non- administrator users will still have to supply the existing password before it can be changed. There is a helpsheet (no.HS048) which covers this. Please click on the following link to view or download helpsheet – HS048 Miscellaneous – User Login Password Add_Change.docx or please watch the video below demonst…

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How do I set up a new user within Class?

…To create a new user in Class you must have “Administrator” permissions. A new user is set up within the Maintenance/Settings>User Settings. There is a helpsheet (no.SQL015)which covers this. Please click on the following link to view or download helpsheet – SQL015.net Setup new users.doc  …

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How do I login into Class?

…g into Class using a desktop icon. You can also log into Class using a Terminal Server or remote desktop access. Your username and password are created by your system administrator. There are many permissions and restrictions that can be placed on a users access rights. These can be set up under Maintenance/Settings – User Settings. If you can not access this you do not have access rights to this area and should contact your Class administrator. I…

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How can I add student attendance?

Yes this is possible, however users wishing to make use of attendence recording will need the Attendance module. The attendance recording can be added on a daily or a weekly basis as either a batch or individually to a students record. This then enables you to produce a report to show students failing to reach attendance percentages for a given period. Also you can include the resulting percentages with documents e.g. certificates. There is a hel…

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Is it possible to record student absence?

Yes this is possible, however users wishing to make use of absence recording will need the Attendance module. The absence can be recorded at the same time the attendance is added or separately and you can run the absence reporting. The absence report will check across classes/courses/enrolments/schools for continuous absence, which then enables you to send out documentation advising the student. There is a helpsheet (no.SQL175) which covers this….

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What does the Account Export do?

The Accounting Export is an additional module within Class. This is for users who require weekly/monthly figures to be transferred into their own accounting system (i.e. Sage, Quick Books, Dream) without having to manually input the values. Class provides the Accounting Export module which enables accounting transactions (invoices/credit notes/receipts/accommodation payments) to be exported in an industry-standard windows file for re-importing in…

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