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Subscribing to Class Cloud

Customers Looking At Class

Class Cloud is a subscription-based system.

Your annual licence to Class includes the following:

Pricing

Pricing for Class Cloud is determined by how many users you have online at any one time (concurrent users) and the number of Modules you include in your package.

Number of Users

There are three possible user numbers that need to be considered:

Modules

Additional costs when setting up Class

One-time investments

Additional training and consultancy

Training is provided online, however we are happy to provide on-site training and consultancy too.

Training

What is the next step?

To learn more about what to expect, see our handy visual overview of how to get started with Class.

To be sure your system is ready, you can also email us at sales@infospeed.co.uk to request our white paper on how to test and improve your Internet connectivity.

Or simply get in touch and we will schedule a free online demo to guide you through the process.

How can I pay?

Payments are made in Sterling to our UK bank account. Details can be obtained from accounts@infospeed.co.uk.

For UK customers, we work with Go Cardless for monthly payments of your subscription (please note, this incurs a 2.5% surcharge).

For non-UK customers, our preferred method of payment is via Flywire.

Contract dates

If you would like to move your subscription date to a date which suits your incoming revenue streams, then please contact us and we will be happy to do so.

Important Class .NET Changes

Microsoft SQL Supported Versions
The latest version of Class is now compatible with Microsoft SQL Server 2008 to 2016.
Microsoft SQL Server 2005 (and 2005 Express) are no longer supported.

Please ensure that you review the latest Release Notes before upgrading.


Upgrading to Class 8.2.0?
An update to the Class Console will be required. Please install the update using ConsoleSetup.msi found within the Upgrade Zip file.

If you do not use this updated Console, you will encounter an error when checking for updates.


Important Notice – Latest release of Class 8.2.0 (NEW!)

When upgrading to Class 8.2.0, a new SMS Account ID will be required.  Please see Release Notes & HS239 for further information.

There has been a major enhancement to the Group Master Document templates. Some of the merge fields have been updated and after the upgrade may result in some important information missing. Therefore, changes will need to be made to the templates.

Detailed information is in the Release Notice which can be downloaded from our website or obtained by emailing support@infospeed.co.uk. We strongly recommend that this is read before the upgrade is carried out.

The Infospeed Team.