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Kings Colleges

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“As a school, we now operate much more efficiently: we can easily email out of Class, send text messages in bulk and debt chasing is now on one central system”

arthur
Arthur Reader Director of Administration Kings Group, Bournemouth

 

Why Class?

Back in February 1989, we chose Class due to their excellent global reputation within the language school industry, and we haven’t looked back since! We had started out with each of our three schools running a separate Class system, but a few years ago, when we decided to introduce the Class Ledger, we also took the opportunity to merge all the schools into one central Class system, which Infospeed carried out for us.

“We have found that Class has consistenly moved with the times – taking into consideration new technologies, and the needs of language schools”

Implementation

The process of implementing Class ran smoothly, thanks to a dedicated team of technicians and engineers at Infospeed. We were particularly impressed with the high level of training provided, and the support team have consistently gone out of their way to help us whenever required. We were involved with the testing of the 4th generation of Class, Class.NET, and because we have been customers since the very 1st generation of Class, we have seen how the changes made over the years by Infospeed reflect our wants and needs as a language school. We have now opened two schools in the USA, and with another one due to open in the near future, we feel completely confident that Class will continue to support us during this busy period.

“As our student numbers have grown, there has been no need to dramatically increase our administration staffing levels”

 

Kings Colleges Case Study ThumbnailHow has Class improved the administration of the school?

As a school, we now operate much more efficiently: we can easily email out of Class, and also send text messages in bulk. Using Class in one central location has also helped us to consolidate our statistics reporting for ALL the schools-for agents, countries and courses. Likewise, debt chasing is now on one central system, but with the flexibility of Class, we can still work as individual schools.

We like the way that Class has a financially balanced ledger in place, with all the controls you would expect from an accounting system, whilst at the same time coping with all the anomalies of a language school. Receipt processing is simple, and includes a complete range of allocation options; and Quick Reports also enables us to design our own reports. Class keeps giving us more each time it is updated, which is fantastic!.

 

What we think of Class

Class has given us increased flexibility, and streamlined our workload immensely. We benefit from regular free online refresher sessions via Webex, and we also use Class Web, which allows our students and agents to make enquiries and bookings via our website. Overall, we are very happy with the beginning to end process of the installation, training and ongoing support we have received..

Important Class .NET Changes

Microsoft SQL Supported Versions
The latest version of Class is now compatible with Microsoft SQL Server 2008 to 2016.
Microsoft SQL Server 2005 (and 2005 Express) are no longer supported.

Please ensure that you review the latest Release Notes before upgrading.


Upgrading to Class 8.2.0?
An update to the Class Console will be required. Please install the update using ConsoleSetup.msi found within the Upgrade Zip file.

If you do not use this updated Console, you will encounter an error when checking for updates.


Important Notice – Latest release of Class 8.2.0 (NEW!)

When upgrading to Class 8.2.0, a new SMS Account ID will be required.  Please see Release Notes & HS239 for further information.

There has been a major enhancement to the Group Master Document templates. Some of the merge fields have been updated and after the upgrade may result in some important information missing. Therefore, changes will need to be made to the templates.

Detailed information is in the Release Notice which can be downloaded from our website or obtained by emailing support@infospeed.co.uk. We strongly recommend that this is read before the upgrade is carried out.

The Infospeed Team.