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Documentation

SQL001.net Amend Invoice Layout.doc HS016 Documents – Student Leaving Certificates.docx SQL037.net Agent Mailing Document-Report Merge.doc SQL042.net HF Mailing Document-Report Merge.doc SQL053.net Student ID Cards.doc HS056 Groups – Host Family Confirmation Letters.docx SQL082.net Creating Master Invoice.doc SQL092.net Popular Merge Codes.doc HS126 Enrolment – Correspondence Languages.docx SQL139.net Purging Documents.doc SQL183.net Scanning – V…

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Documentation

…HV056 Groups Homestay Confirmation Letters This explains how to produce host family confirmation letters for a group of students as a batch. HV016 Documents – Student Leaving Certificates This explains how to produce student leaving certificates as a batch….

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Enrolments

…vided Bottom section allows bank details, or any other message to be added Documentation Any documents sent directly out of Class will automatically be saved with your enrolment to be recalled at any time. Additional documents can be scanned into Class. Documentation in Microsoft Word Word Templates, user definable 1500 fields can be inserted from Class including photos Merged documents can be edited and saved in edited form Email option direct fr…

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Introduction To Class

…enrolments, groups, agents, accommodation, teachers etc. Core (Extended) – Documentation An introduction to how to create standard template documents within Word. Core (Extended) – Agents & Pricing Covers all aspects of the agent side, including promotions and statistics, and also shows you how to add price items and all information/parameters related to those price items. Module #11 – Class Online Toolkit Links your school’s webpage to Class and…

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Support & Maintenance (Existing Customers pre-2017)

…ur overseas customers who will be happy to provide a reference. What Should I Do to Ask for Support? Where possible issues should be emailed in to the Support Desk outlining the issue with as much supporting documentation, screen shots etc. as possible. This will help to speed up the process in understanding the problem. You can also send Support requests from the My Account area of the website….

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Customer Support & Maintenance

…overseas customers who will be happy to provide a reference. How Do I Get Help? Where possible, issues should be emailed to the Support Desk ([email protected]) outlining the issue with as much supporting documentation, screen shots, etc. as possible. This will help to speed up the process in understanding the problem. You can also send support requests from the Customer Login area of the website….

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Students

…nt’s enrolments, accommodation, accounts, photo, communication history and documentation are just a click away. You can even send emails and text messages. Students originating as an enquiry can have their source (website, personal recommendation etc.) entered and a simple report will show you at a glance how many enquiries convert to real bookings. Useful Features Integrated text messaging and emailing Student pictures and Webcam capture from the…

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Is it possible to record student absence?

…he attendance is added or separately and you can run the absence reporting. The absence report will check across classes/courses/enrolments/schools for continuous absence, which then enables you to send out documentation advising the student. There is a helpsheet (no.SQL175) which covers this. Please click on the following link to view or download helpsheet – SQL175.net Absence Recording.doc…

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Class Systems: 30 Years, 30 Tips!

…This report will help you to ensure that students are studying with valid documentation. 8. Copy/Cancel Enrolments If you have entered an enrolment with the wrong agent and the final invoice has already been produced, you can change the agent without having to cancel and recreate the entire enrolment by using the Copy/Cancel button. 9. Promotions A promotion is an additional incentive for selected students, agents and products, typically for a te…

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Customer Success Representative

…t knowledge of Microsoft office products and outlook – previous training experience (one to one, within groups, workshops and via webinar), – quality focus, strong attention to detail and accuracy, – excellent problem analysis and problem-solving skills, – documentation skills (creating different types of documents), – ability to multi-task, prioritize and manage time effectively but ensure customer experience is your primary focus Hours of work a…

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