Search results for "holidays"

Within an enrolment how do I deal with course changes, extensions and holidays?

…Students may wish to make amendments to their enrolments and there are many different scenarios and how to deal with these. There is a helpsheet (noSQL029) which covers this. Please click on the following link to view or download helpsheet – SQL029.net Student Extending his Course.doc      …

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Support & Maintenance (Existing Customers pre-2017)

…to Thursday: 9.00am to 5.30pm Friday: 9.00am to 5.00pm excluding UK public holidays. Overseas Customer Support We understand the importance of supporting all of our customers not just those in our time zone. We regularly organise support and training sessions at hours to support our overseas clients. If you have any concerns regarding this please ask to speak to one of our overseas customers who will be happy to provide a reference. What Should I…

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Customer Support & Maintenance

…times): Monday to Thursday: 09.00 – 17:30 Friday: 09:00 – 17:00 UK public holidays excluded. Overseas Customer Support We understand the importance of supporting all of our customers, not just those in our time zone. We regularly organise support and training sessions around the clock to support our overseas clients. If you have any concerns, please ask to speak to one of our overseas customers who will be happy to provide a reference. How Do I G…

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Accommodation

…dress, email, mobile etc. + 10 user defined fields Non availability dates (holidays etc.) can be added, either by room or total accommodation Student own accommodation Area matching Historical list of students who have stayed in each accommodation. Preferences/Rooms Families can be flagged as having particular requirements both in terms of types of students that can be accepted and finances. Family preferences, town, area, grade, schools, can all…

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How do I add school closure dates?

…If a course start date falls on a national holiday/school closure, dates can be added to display a warning message to stop the user from selecting this date for the start of a course. There is a helpsheet (no.HS085) which covers this. Please click on the following link to view or download helpsheet – HS085 Maintenance_Settings – Warning Dates (National Holidays).docx or please watch the video below demonstrating this process….

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Miscellaneous

…l Inspection List.doc HS085 Maintenance_Settings – Warning Dates (National Holidays).docx SQL092.net Popular Merge Codes.doc SQL098.net Date Formats in Excel.doc SQL105.net Using Excel.doc SQL116.net Outlook Repeated message.doc SQL122.net Setting Up a New School.doc HS126 Enrolment – Correspondence Languages.docx HS142 Emailing SMTP.docx SQL146.net Dated Notes+Internal Messaging.doc SQL166.net User defined fields.doc HS171 Miscellaneous – Webcam…

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Class Cloud – Upgrade Version 8.5.0 (Password Change coming this weekend to Class Cloud)

…File – we have added a new Bank of Ireland BACS file template. Flywire Payments – we have fixed an issue where the Control Totals report was ignoring Flywire payments if they were received on the last day of the month.    Group Holiday – we have fixed an issue where users were unable to add holidays to group bookings. For a full list of changes contained within Class 8.5.0, please see the release notes which will be available on our website under…

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