How are the Booking Status and Arrival Status to be used?

The Booking Status and the Arrival Status affect the enrolment process in different ways?

Booking Status – 

Booked: will allow full processing of an enrolment.

Provisional: This is only applicable if the company settings restrictions are in place and a couple of examples of its use are:

  • Student/agent has confirmed their booking but you are awaiting their visa details.
  • Student/agent has confirmed their booking but you are awaiting payment.

There are 3 separate restrictions available when the Booking Status is provisional –

Restrict Enrolment/Group Invoicing
Only the Proforma invoice can be produced for both individual and group bookings.

Note: If the final invoice has been produced you cannot change the Booking Status back to Provisional.

Restrict Enrolment Accommodation Placement
The student cannot be placed in to their host family / residence / hotel.

Note: If the student has already been placed in to the Homestay you cannot change the Booking Status back to Provisional.

Restrict Enrolment Classing
The student cannot be placed in to a class.

Note: If the student has already been classed you cannot change the Booking Status back to Provisional.

Arrival Status – 

This status is linked to the Homestay Payment Run

Confirmed: will allow the homestay payment to be processed.

Provisional, Delayed, No Show: Either of these status can be selected and will prevent the homestay payment from being processed.

There is a helpsheet (no.HS181) which cover this.  Please click on the following link to view or download helpsheet HS181 Enrolment – Booking Status & Arrival Status.docx  –  or please watch the video below demonstrating this process.

Tags : arrival status, booking status, enrolment, HS181, HV181, students

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