The Booking Status and the Arrival Status affect the enrolment process in different ways?
Booking Status –
Booked: will allow full processing of an enrolment.
Provisional: This is only applicable if the company settings restrictions are in place and a couple of examples of its use are:
- Student/agent has confirmed their booking but you are awaiting their visa details.
- Student/agent has confirmed their booking but you are awaiting payment.
There are 3 separate restrictions available when the Booking Status is provisional –
Restrict Enrolment/Group Invoicing
Only the Proforma invoice can be produced for both individual and group bookings.
Note: If the final invoice has been produced you cannot change the Booking Status back to Provisional.
Restrict Enrolment Accommodation Placement
The student cannot be placed in to their host family / residence / hotel.
Note: If the student has already been placed in to the Homestay you cannot change the Booking Status back to Provisional.
Restrict Enrolment Classing
The student cannot be placed in to a class.
Note: If the student has already been classed you cannot change the Booking Status back to Provisional.
Arrival Status –
This status is linked to the Homestay Payment Run
Confirmed: will allow the homestay payment to be processed.
Provisional, Delayed, No Show: Either of these status can be selected and will prevent the homestay payment from being processed.
There is a helpsheet (no.HS181) which cover this. Please click on the following link to view or download helpsheet HS181 Enrolment – Booking Status & Arrival Status.docx – or please watch the video below demonstrating this process.