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Is there a way in which to import Students/Enquiries?

No Comments Posted on 03/09/15 in Category

Within Class there is the import function, this allows a file of enquires or students to be imported into Class.

The file must be in ‘csv’ format, typical uses would be a file of enquiries downloaded from a webpage or a file of students needing to be added to Class

*Please note this cannot include bookings

There is a helpsheet (no.SQL156) which covers this.  Please click on the following link to view or download helpsheet – SQL156.net Import Students & Enquiries.doc

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How are the Booking Status and Arrival Status to be used?

No Comments Posted on 13/05/15 in Category

The Booking Status and the Arrival Status affect the enrolment process in different ways?

Booking Status – 

Booked: will allow full processing of an enrolment.

Provisional: This is only applicable if the company settings restrictions are in place and a couple of examples of its use are:

Student/agent has confirmed their booking but you are awaiting their visa details.
Student/agent has confirmed their booking but you are awaiting payment.

There are 3 separate restrictions available when the Booking Status is provisional –

Restrict Enrolment/Group Invoicing
Only the Proforma …

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what is Internal Messaging and how does it work?

No Comments Posted on 23/04/15 in Category

Internal messaging is a Class only system, unlike Outlook which is dealing with external as well as internal communication i.e. whole world! There is, therefore, no spam and with an array of cross referencing (links) enabling a single message to be seen within various parts of Class and by a variety of users, there is a much higher level of connectivity and relevance…!

When messages are received a simple link will take you directly to the relevant Student, Agent, Family or …

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How can I produce a list of current students within the school?

No Comments Posted on 26/02/15 in Category

This can be achieved by using an Enrolment-General quick report, and having the “Date Filter” set to “Present” with the selected dates.

There is a helpsheet (no.HS038) which covers this.  Please click on the following link to view or download helpsheet – HS038 Quick Reports – Students Present List.docx or please watch the video below demonstrating this process.

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How can I create an arrivals list?

No Comments Posted on 26/02/15 in Category

This can be achieved by using the Quick Reports.

You can then create a report t produce a list of students arriving on a particular date or within a date range.

There is a helpsheet (no. HS035) which covers this.  Please click on the following link to view or download helpsheet – HS035 Quick Reports – Arrivals List.docx or please watch the video below demonstrating this process.

 

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How do I produce a list of students requiring accommodation?

No Comments Posted on 05/09/14 in Category

This can be achieved within the reporting module

If you select on Reporting>Reporting Module>Reports (1st Icon), from the list of reports select “Accommodation Booking”

There is a helpsheet (no. HS153) which covers this.  Please click on the following link to view or download helpsheet – HV153 Reporting – Accommodation Booking Report.mp4 or please watch the video below demonstrating this process.

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How do I produce student enquiry labels?

No Comments Posted on 05/09/14 in Category

This can be achieved by using a student quick report

There is a helpsheet (no. HS017) which covers this.  Please click on the following link to view or download helpsheet – HS017 Quick Reports – Student Enquiry Mailing Labels.docx or please watch the video below demonstrating this process.

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