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How can I create an invoice just for additional item?

No Comments Posted on 24/08/16 in Category

Students often request additional options after arrival and once they have started their studies.  Their invoice has often been processed and all fees paid, but they need to be invoiced for further items.  Some examples of the additional fees are:

Extra lessons
Exam Fees
Book Fees
Accommodation
Transfers
Excursions/Activities

Within the Invoicing screen of a student’s enrolment there is an option ‘Use Credit and Re-Invoice Method?’ and this can be used for producing a new invoice just for the additional fees without affecting the original invoice

There is …

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I need to know how many students have been booked so far this year?

No Comments Posted on 10/09/15 in Category

This information can be reported on by using the “Enrolment Bookings” report.

Within the report you can enter the dates required, with the number of months you wish to report on.

This can then be sorted by different options i.e Schools, Agent, Territories etc.

Then the report is ran to Excel.

There is a helpsheet (no. SQL057) which covers this.  Please click on the following link to view or download helpsheet – SQL057.net Statistics – Booking Stats.doc

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How do I cancel a student?

No Comments Posted on 09/07/15 in Category

To cancel an ‘enrolment’ entirely you should click on Cancel Enrolment this will then show the items as cancelled.  The Enrolment cannot actually be deleted only cancelled, as this needs to be held on the system for statistical and security purposes.

There is a helpsheet (no.SQL040) which covers this.  Please click on the following link to view or download document – SQL040.net Cancelling a Student.doc

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How does the Date Wizard work?

No Comments Posted on 20/05/15 in Category

This enables you to make quick dates changes to enrolments.

The arrival/departure dates can be changed, with each booking element easily updated.

An option allows the changes not to be re-financed if required.

There is a helpsheet (no.SQL058) which covers this.  Please click on the following link to view or download helpsheet – SQL058.net Date Wizard.doc

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How does the Copy/Cancel function work?

No Comments Posted on 13/05/15 in Category

There are several uses for this function –

Example 1) The wrong agent has been invoiced

You have booked a student and produced the final invoice.  You then realise that the wrong agent was assigned to the booking.

The Copy/Cancel function can be used to create a new enrolment which will allow the correct agent to be selected and the existing enrolment will be cancelled.

 Example 2) Booking siblings

You could have bookings for two siblings both studying the same course at the same time.  …

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How are the Booking Status and Arrival Status to be used?

No Comments Posted on 13/05/15 in Category

The Booking Status and the Arrival Status affect the enrolment process in different ways?

Booking Status – 

Booked: will allow full processing of an enrolment.

Provisional: This is only applicable if the company settings restrictions are in place and a couple of examples of its use are:

Student/agent has confirmed their booking but you are awaiting their visa details.
Student/agent has confirmed their booking but you are awaiting payment.

There are 3 separate restrictions available when the Booking Status is provisional –

Restrict Enrolment/Group Invoicing
Only the Proforma …

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How can I charge an enrolment fee automatically?

No Comments Posted on 27/11/14 in Category

Booking Fees/Registration Fees can be set up via the school setting to be picked up automatically within each student enrolment.

There is a helpsheet (no.SQL212) which covers this.  Please click on the following link to view or download helpsheet –SQL212.net Automatic Booking Fees.doc

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I need a report to show me student course numbers by agent country?

No Comments Posted on 05/11/14 in Category

This can be produce in Class using the Enrolment Booking Statistics, this will show number of student that have been booked for a particular date frame based on agent/country.

There is a helpsheet (no.HS112) which covers this.  Please click the following link to view or download helpsheet – HS112 Statistics – Enrolment – Student Numbers by Agent.docx or please watch the video below demonstrating this process.

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