small-map

How do I set up user passwords or change the password if a user has forgotten theirs?

No Comments Posted on 17/11/16 in Category

Users with Administrator privileges in Class no longer have to enter the ‘Old Password’ field when changing a user’s password.

However, Non- administrator users will still have to supply the existing password before it can be changed.

There is a helpsheet (no.HS048) which covers this.  Please click on the following link to view or download helpsheet – HS048 Miscellaneous – User Login Password Add_Change.docx or please watch the video below demonstrating this process.

> Read More

Which webcam or card printer would you recommend?

No Comments Posted on 19/08/16 in Category

We are often asked to recommend a webcam or card printer that works well with Class.

The webcam that we would recommend is the Microsoft LifeCam HD-3000 and the card printer is IDP Smart printers, you can buy single sided printers or double sided printers.

There is a helpsheet (no.HS171) which covers this.  Please click on the following link to view or download helpsheet – HS171 Miscellaneous – Webcam & Card Printer.docx

> Read More

How do I amend the date and time settings within Class?

No Comments Posted on 04/08/16 in Category

Class uses the settings from your pc.

If your settings are not in the format required for Class you could receive an error message.

There is a helpsheet (no.HS031) which covers this.  Please click on the following link to view or download helpsheet – HS031 Miscellaneous – Date & Time formatting in Class.docx

> Read More

what is Internal Messaging and how does it work?

No Comments Posted on 23/04/15 in Category

Internal messaging is a Class only system, unlike Outlook which is dealing with external as well as internal communication i.e. whole world! There is, therefore, no spam and with an array of cross referencing (links) enabling a single message to be seen within various parts of Class and by a variety of users, there is a much higher level of connectivity and relevance…!

When messages are received a simple link will take you directly to the relevant Student, Agent, Family or …

> Read More