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How can I compare bookings year on year?

No Comments Posted on 22/09/16 in Category

This can be achieved by using the ‘Booking & Production’ or the ‘Booking & Production (Extended)’ reports.

Also if you are just comparing year on year for just one particular agent this can be viewed within the individual agent, this is a quick way to see how an agent is performing over a specific period. Student numbers as well as statistical weeks and values can also be found within each of these reports.

There are helpsheets (no.HS051, SQL202 & HS169) which cover this.  Please …

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How do I set up agent discounts and commissions?

No Comments Posted on 16/07/15 in Category

An agent can have different discount and commission rates set up.

These are entered within the Agents “Pricing” screen.

Each Agent will have a ‘Default’ set up for Tuition, Accommodation, Transfer and Sundry.  The default is where you can record the agent’s general discount and commission rates.

If the agent is also to receive further discounts on specific courses you can add an ‘Item’ or a ‘Group’

There is a helpsheet (no.SQL177) which covers this.  Please click on the following link to download helpsheet –  > Read More

What does the agent room allocation enable me to do?

No Comments Posted on 30/04/15 in Category

The Agent Room Allocations feature allows you allocate (reserve) accommodation products to your agents, monitor their progress and adjust allocations accordingly. For example, you may have setup an availability list for a specific residence that defines how many beds are available on any given day throughout the year. It is these numbers that are used as a basis for allocations to agents.

There is a helpsheet (no.SQL216) which covers this.  Please click on the following link to view or download helpsheet …

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I need to see the number of student bookings produced by one agent?

No Comments Posted on 06/11/14 in Category

Within the agents profile you have a “Statistics” tab, here you can produce the figure for that particular agent showing student numbers for a specific period.

There is a helpsheet (no.HS169) which cover this.  Please click on the following link to view or download helpsheet HS169 Statistics – Individual Agent Statistics.docx  –  or please watch the video below demonstrating this process.

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Can I get a report to show me what agents are sending me the most number of students?

No Comments Posted on 05/11/14 in Category

Within the Enrolment-General quick reports you can produce a report which will show you the number of students that each of your agents has enrolled in a particular date range.

There is a helpsheet (no.SQL189) which covers this.  Please click on the following link to view or download helpsheet – SQL189.net Agent Top 10.doc

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Can I import a list of agents into Class?

No Comments Posted on 05/11/14 in Category

Within Class there is an import function which allows a file of agents to be imported into the Class system.

There is helpsheet (no.SQL199) which covers this.  Please click on the following link to view or download helpsheet – SQL199.net Agent Import.doc

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I need a report to show me student course numbers by agent country?

No Comments Posted on 05/11/14 in Category

This can be produce in Class using the Enrolment Booking Statistics, this will show number of student that have been booked for a particular date frame based on agent/country.

There is a helpsheet (no.HS112) which covers this.  Please click the following link to view or download helpsheet – HS112 Statistics – Enrolment – Student Numbers by Agent.docx or please watch the video below demonstrating this process.

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I need a list of all agents that sent us students in a particular date range?

No Comments Posted on 30/10/14 in Category

To get this information you would create an Enrolment General quick report, setting the “Date Filter” to present adding the date range and then the relevant report field.

There is a helpsheet (no.SQL110) which covers this.  Please click on the following link to view or download helpsheet – SQL110.net List of Agents that have sent students in certain period.doc

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How do I add a price group to an agent?

No Comments Posted on 30/10/14 in Category

Price groups are applied to the Agent record via the Finance Details>Pricing.

There is a helpsheet (no.HS095) which covers this.  Please click on the following link to view or download helpsheet – HS095 Agent – Pricing – Discounts & Commissions.docx

 

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What are Disc/Comm price groups?

No Comments Posted on 30/10/14 in Category

The disc/comm price groups are for use with agents pricing.

They provide a method of grouping price items together.

For example a price group called ‘General English’ could consist of GE15, GE20 and GE25 lessons in order to apply a special rate of discount/commission.

A price group can be assigned to any number of agents and each agent can have a different discount/commission rate applied for the price group.

There is a helpsheet (no.HS094) which covers this.  Please click on the following link to view …

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