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We need to pay our host families for transfers, how do we do this?

No Comments Posted on 03/09/15 in Category

Families that pick up students from the airport and it is required to include their payment for this in the Host Family Payment run.

You would need to in Summary:

Prices – Create Accommodation Payment Price Item “Payment for Airport Arrival Transfer” (Create 2 items if departures are required)
Price – Set week rate = 0, and day 1 rate = value e.g. £50
Host Accommodation – add a Room = Transfer, (type = transfer), Capacity = 9 (to allow for several students being …

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How would I print or email host family confirmation letters for a group?

No Comments Posted on 16/07/15 in Category

You would need to create an “Enrolment” quick report

Adding the “Group Name” field and selecting criteria “Equal To” and then a specific group name.

This will then report on all students that are booked within the group, and then from here you have the facility to print or email a confirmation to the host.

There is a helpsheet (no.HS056) which covers this.  Please click on the following link to view or download helpsheet – HS056 Groups – Host Family Confirmation Letters.docx or please watch …

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How do I book a student into an accommodation?

No Comments Posted on 09/07/15 in Category

Once you have select on the Accommodation line within the student enrolment.

You will notice that the:

The top part of the screen is “Accommodation FINANCE” and is used in the calculation of the invoice value.

The bottom half is the “Accommodation BOOKING,” reflecting the Accommodation booking part of the process e.g. host family.

The booking line indicates that there is accommodation to be booked – “Awaiting Booking”

The accommodation officer may already know the family to book and will in this case press “Select” …

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I need to produce a list of host families to mailshot or email?

No Comments Posted on 03/06/15 in Category

Firstly you must of created your master document with the details that you are wanting to email the host families with.

Then within quick reports select the “Report Type” “Accommodation” and add the relevant fields, then once you have run the report you then have the facility to send the document from the report and this will then immediately up date the host families profile with this document.

There is a helpsheet (no.SQL042) which covers this.  Please click on the following link …

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How do I produce a list of host family payments to send to the bank?

No Comments Posted on 30/04/15 in Category

Within the homestay payment run there is a BACS file that can be created which is saved in an export file.

This file is generated for all families whose payment method within their banking screen is set to ‘Transfer’ and their bank details entered correctly.

There is a helpsheet (no.HS192) which covers this.  Please click on the following link to view or download helpsheet – HS192 Homestay Payments – BACS Output File.docx

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What does the agent room allocation enable me to do?

No Comments Posted on 30/04/15 in Category

The Agent Room Allocations feature allows you allocate (reserve) accommodation products to your agents, monitor their progress and adjust allocations accordingly. For example, you may have setup an availability list for a specific residence that defines how many beds are available on any given day throughout the year. It is these numbers that are used as a basis for allocations to agents.

There is a helpsheet (no.SQL216) which covers this.  Please click on the following link to view or download helpsheet …

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How can I produce a list of active host families?

No Comments Posted on 05/02/15 in Category

This can be achieved by using an “Accomm” quick report, adding relevant fields.

There is a helpsheet (no.HS033) which covers this.  Please click on the following link to view or download helpsheet – HS033 Quick Reports – Host Family List.docx or please watch the video below demonstrating this process.

 

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How do I set up and link an accommodation price item with a host payment price item?

No Comments Posted on 05/09/14 in Category

The Accommodation price items require the creation of two price items (invoice charge and payment rate).  The two price items then need to be linked together.

There is a helpsheet (no. HS161) which covers this.  Please click on the following link to view or download helpsheet – HS161 Price List Maintenance – Accommodation Linking invoice item with payment item.docx or please watch the video below demonstrating this process.

 

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How do I produce labels for host families?

No Comments Posted on 05/09/14 in Category

This can be achieved by using accommodation quick reports

There is a helpsheet (no. HS004) which covers this.  Please click on the following link to view or download helpsheet – HS004 Quick Reports – Host Family Mailing Labels.docx or please watch the video below demonstrating this process.

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